Proactive Motion Osteopathy
Appointments can be booked online, by phone, or by email. By booking an appointment, you agree to these Terms & Conditions.
We require at least 24 hours' notice for cancellations or rescheduling. Cancellations made with less than 24 hours' notice may be charged at the full appointment fee. Missed appointments ("no-shows") will be charged at the full rate.
If you arrive late, your session may be shortened to avoid delaying other patients. The full appointment fee will still apply.
Payment is required at the time of treatment unless otherwise agreed. We accept card and cash payments. Fees are subject to change but will be clearly communicated.
Refunds are not provided for completed treatments. Prepaid sessions may be refunded at the clinic's discretion.
Osteopathic treatment is provided following an assessment and discussion of findings. By attending your appointment, you consent to assessment, osteopathic treatment, and appropriate manual techniques.
A written consent form will be provided for patient signature at the beginning of the initial osteopathic consultation. You may withdraw consent at any time.
Patients are responsible for providing accurate and up-to-date medical information, including: medical conditions (current, pre-existing, and past), injuries, medications, pregnancy, and changes in health status.
Failure to disclose relevant information may affect treatment safety and outcomes.
All patient information is kept confidential in accordance with GDPR and UK data protection laws. Information will only be shared with your consent, where legally required, or for clinical referral if appropriate.
For full details, please refer to our Privacy Policy.
While we take all reasonable care in delivering treatment, Proactive Motion Osteopathy cannot guarantee outcomes. Patients agree that treatment involves inherent variability and individual responses.
Nothing in these Terms limits liability for negligence resulting in death or personal injury.
Proactive Motion Osteopathy
info@pm-osteo.com
07533 758892
These Terms & Conditions are governed by the laws of England and Wales.